Memorial Hermann Health Care reduces escalations to network engineering by 80% with LinkSprinter

Memorial Hermann Health Care reduces escalations to network engineering by 80% with LinkSprinter

11 Oct 2019
For Memorial Hermann Health Care Systems, providing reliable network connectivity is crucial. With over 20,000 devices connected to the network at any given time, troubleshooting network problems is a top priority. The Desktop support technicians use the LinkSprinter to give valuable insights to the network that otherwise they would have to escalate to the Network Engineering team.